Team Leader, Credit Operations
Job Purpose
- The position acts as the last filter in the limit approval process where the exposures undertaken by the bank for its Commercial borrowers are being reviewed and scrutinized for its adequacy / correctness in terms of approvals, adherence to Credit policies laid down in the Credit and Product Manuals and compliance to Documentation Standards in terms of security and facility agreements.
- To ensure that Bank is protected at all times with appropriate source documents, legally enforceable charge documentation / securities, duly assigned insurance policies and adequate underlying value of securities which are effectively controlled and monitored through a follow up system for routine actions.
- Disburse funds in line with terms of Credit Approvals. Monitor and follow up on these accounts with the marketing personnel for an early resolution of any exception / deviation and thus arresting any further deterioration of the relationship.
Key result areas
- Assist and support the Manager Credit Operations to manage the resources available in conducting the related responsibilities related to Credit Control and Documentation effectively and efficiently, which resultantly facilitates to offer better customer service without compromising to any control features.
- Supervision / authorization of documentation checklist for all Commercial Credit approvals. Ensure that all terms and conditions stipulated in the Credit approval as precedent to disbursement of limits have been duly complied with and all securities / insurance policies have been obtained prior to releasing limits. If not, specific waiver / deferral must be available on record.
- Authorize loan disbursement in the system for all Commercial loans as per authority given to this position, after ensuring dual custody of all documentation collected and compliance of all terms and conditions of Credit approval.
- Ensure timely error free implementation of sanctioned limits / temporary / one-off facilities in the computer system.
- Carry out an ongoing maintenance of Credit facilities sanctioned to individual borrowers to ensure compliance with limits, pricing and terms and conditions which must be current at all times.
- Identify any irregularity / deviation / exception in the conduct of borrowing accounts and promptly address those to the relationship manager and Credit Dept. for an early resolution.
- Ensure current risk rating in the system as approved by the appropriate authority by updating the system.
- Review daily management / exception reports and monitor day-to-day developments in the individual accounts to update Credit and Marketing departments for any deviations, so that corrective action may be taken where warranted.
- Extend proper advice and assistance to Credit Department regarding Credit and Documentation issues and coordinate with Legal Dept. on legal issues if required. Ensure proper and timely implementation of recommendations of Credit Review / Audit Department and address any deficiencies brought out in the audit process, to remedy matters and follow up till regularization.
- Oversee preparation of undertakings, comprehensive Facility Agreements to ensure terms and conditions of offer and commitment, documentation required are properly reflected to cover all facilities.
- Ensure providing the best customer service to Business Partners and maintain turn around time as per SLAs for handling and disbursement of loans. Provide advice and guide other department staff as and when needed.
Knowledge skills & experience
- A thorough understanding of Commercial products and the implication of risks relating thereto with a proactive approach to problem solving.
- Thorough understanding of UAE company laws and a fair acquaintance with the legal issues attaching to Commercial lending.
- 5 - 6 years experience in the area of Commercial, Loan Documentation and Operations.
- Good understanding of technological issues with sound analytical ability and PC skills.
- Effective communication skills in written English and preferably knowledge of Arabic.
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